- Q: Are ETILKA products officially certified ?
- A: All our products and services are certified by and comply with the standards of ISO 9001:2000 (Quality Management System)
- Q: What project sizes can ETILKA handle?
- A: ETILKA is accustomed to managing all project types and sizes, from installing one keyboard tray to large, multi-floor installations.
- Q: Have you dealt with government organizations before?
- A: Yes. We are accustomed to working with a variety of provincial and federal ministries, including, policing, correctional, education and health-care facilities and organizations.
- Q: What happens if the products are damaged?
- A: We will facilitate the repair or replacement of damaged items on your behalf.
- Q: Does your work schedule include weekends and evenings?
- A: Yes. We schedule the project to suit your work schedule and to minimize down time. We can schedule entire jobs after hours if need be.
- Q: How quickly do you respond to information requests?
- A: We reply within two business days, sometimes within the next business day, depending on when the information requests are sent.
